Data Protection and Privacy Statement

Legal Notice

For more Information please get in touch with us.

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We, the fme AG, consider the protection of your personal data a very serious matter. We would like to inform you about our data protection and privacy principles, which are binding for fme AG. Furthermore it is important to us that you know in every case when we store which data and how we use it.

as of: May 2018

1. Responsible Body

This website is operated – and the pertinent services offered on www.fme.de – are provided by:

fme AG
Wolfenbütteler Straße 33
38102 Braunschweig [Germany]
E-mail: info(at)fme.de

CEO: Dirk Bode

Supervisory Board: Stefan H. Tarach (chairman), Helmut Streiff (vice chairman),
Volker Greisbach

Commercial register at Braunschweig Local Court HRB 5422 (commercial reg. No.)

USt-IdNr. (VAT ID No.): DE 178236072

(hereinafter referred to as „fme“)

2. Basic Information

fme takes the protection of your personal data and data privacy very serious and adheres strictly to the rules of the data protection laws of the Federal Republic of Germany, the Telemedia Act and the data protection regulations of the European Union (hereinafter referred to as “Data Protection Regulations”).

Accordingly, fme has obliged its employees to comply with the Data Protection Regulations.

The following explanations provide an overview of how fme guarantees this protection and what kind of data is collected for which purpose.

3. Collection of General Information

In principle, you can visit the fme website (www.fme.de) without providing personal data. By visiting our website, your browser will automatically transmit certain data. This information, also known as “server log files”, is general in nature, and no conclusions can be drawn from it with respect to your identity.

Among other things, the following data is collected: name of the website, file, date, amount of data, web browser and web browser version, operating system, the domain name of your Internet provider, the so-called “referrer URL” (the page from which you accessed the fme site) and the IP address.

If such data were not collated, it would technically not be possible to deliver and display the contents of the website. In this respect, the collection of such data is necessary. In addition, fme uses the anonymous information for statistical purposes. They help us optimize our services in technical respects and the range of products offered. fme also reserves the right to subsequently check the log files in the event of a possible illegal use of the site.

4. Personal Data

Under the General Data Protection Regulation, “personal data” means any information relating to an identified or identifiable natural person (hereinafter “data subject”); an identifiable person is a natural person who can be identified directly or indirectly, in particular by assignment to an identifier such as a name, an identification number, location data, an online identifier or to one or more special features that express the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.

5. Collation of Personal Data

fme will collect and process personal data only if you expressly agree to provide your data, e.g. by filling in forms or sending e-mails in the context of inquiries or orders for products or services.
In the context of the forms to be filled in, these are the following data

General contact request:

  • Reason for the enquiry
  • Message
  • Company
  • Salutation/title/Mr/Ms
  • First name
  • Last name
  • Address
  • Telephone
  • E-mail

Subscribe to newsletter:

  • Salutation/title/Mr/Ms
  • First name
  • Last name
  •  E-mail

Free download of dqman freeware:

  • Company
  • Salutation/title/Mr/Ms
  • First name
  • Last name
  • Address
  • Telephone
  • E-mail

Request for dqman Xtended:

  • Company
  • Salutation/title/Mr/Ms
  • First name
  • Last name
  • Address
  • Telephone
  • E-mail

fme Culture Book enquiry:

  • Company
  • Salutation/title/Mr/Ms
  • First name
  • Last name
  • Telephone
  • E-mail

Request Public Cloud Computing

  • Company
  • Salutation/title/Mr/Ms
  • First name
  • Last name
  • Telephone
  • E-Mai
  • Address
  • Comments
  • How did you hear about us?

Request Pivotal Cloud Foundy

  • Company
  • Salutation/title/Mr/Ms
  • First name
  • Last name
  • Telephone
  • E-Mail
  • Address
  • Comments
  • How did you hear about us?

Request Migration and Upgrade Assessment

  • Company
  • Salutation/title/Mr/Ms
  • First name
  • Last name
  • Telephone
  • E-Mail
  • Address
  • Comments
  • How did you hear about us?
  • Information material

Request Bring Your Legacy App to the Cloud

  • Company
  • Salutation/title/Mr/Ms
  • First name
  • Last name
  • Telephone
  • E-Mail
  • Address
  • Comments
  • How did you hear about us?

Request Check-up Digital Transformation

  • Company
  • Salutation/title/Mr/Ms
  • First name
  • Last name
  • Telephone
  • E-Mail
  • Address
  • Comments
  • How did you hear about us?

Request for 1:1 Web Session on fme CSF

  • Company
  • Salutation/title/Mr/Ms
  • First name
  • Last name
  • Telephone
  • E-Mail
  • Address
  • Comments
  • How did you hear about us?

Request for 1:1 Web Session on Application Decomissioning with EMC InfoArchive

  • Company
  • Salutation/title/Mr/Ms
  • First name
  • Last name
  • Telephone
  • E-Mail
  • Address
  • Comments
  • How did you hear about us?

Request a 1:1 online session with our service level agreement expert to discuss your individual requirements.

  • Company
  • Salutation/title/Mr/Ms
  • First name
  • Last name
  • E-Mail
  • Date
  • Time
  • Comments

Meet our OpenText Documentum Experts – OpenText Enterprise World

  • Company
  • Salutation/title/Mr/Ms
  • First name
  • Last name
  • E-Mail
  • Date
  • Time
  • Comments

(hereinafter referred to as „Personal Data“).

The personal data and content provided by you will remain exclusively with fme, its affiliated companies, and the provider. fme will only collate your data for the purposes stated in paragraph 7 below. Any use exceeding the stated purpose requires your express consent. The same applies to the transfer and the transmission of your data to third parties.

6. Application Process

If you apply electronically to fme, your information will be used exclusively for processing your application and will not be disclosed to third parties. Further information on the application process and the associated data collation can be found in the corresponding data protection and privacy statement in the fme career portal at:

7. Purpose of the Data Collation

Personal data is processed by fme exclusively for the following purposes:
a. to contact us;
b. to enable the range of services offered by fme;
c. for related correspondence with you;
d. to process your request and to provide you with any further advice you may require;
e. Statistical evaluation of the use of our website.

For purposes other than those listed above, fme will only use personal data to the extent necessary to protect the legitimate interests of a third party or to avert threats to state or public safety or to prosecute criminal offences.
The personal data are stored and processed exclusively on servers in the European Union.

8. Disclosure of personal data (categories of recipients)

Your personal data will be passed on as described below.

The website is hosted by an external service provider in Germany. We ensure that data processing takes place in Germany alone. This is necessary for the operation of the website, as well as for the establishment, implementation and processing of the existing user contract with the web host and is also possible without your consent.

In addition, data is passed on if we are entitled or obliged to pass on data on the basis of legal regulations and/or official or court orders. In particular, this may involve providing information for law enforcement, security purposes or the enforcement of intellectual property rights.

If your data is passed on to service providers to the required extent, they will only have access to your personal data to the extent necessary to fulfil their tasks. As far as no personal reference is required to fulfil the purposes pursued, your data will be pseudonymised or anonymised for further data processing. The service providers we use are obliged to treat your personal data in accordance with the applicable data protection laws, in particular the GDPR.

Currently your personal data is transferred to the following categories of service providers/recipients depending on your use of our website.

• Newsletter service provider for the dispatch of newsletters
• Web analysis service provider to analyse the use of our website by visitors
• Marketing service provider
• Service providers that provide a comment system
• Recruiting service provider
• Group companies of fme AG

Corresponding agreements on order processing have been concluded with the respective service provider of fme.
Information on the service providers used by us can be found at the relevant places within this data protection declaration (e.g. Google Analytics, Newsletter etc.).

Beyond the aforementioned circumstances, we will not pass on your data to third parties without your consent.

When using our service providers, we may transfer personal data to locations in a third country, i.e. a country outside the EU or the EEA. In these cases, EU standard contractual clauses between fme and the respective service provider of fme have created adequate guarantees for data transmission. Please therefore observe the relevant notes at the relevant points in this data protection declaration. We do not pass on any personal data to an international organisation.

Beyond the aforementioned circumstances, we will not pass on your data to third parties without your consent.

9. Rights of data subjects

If you are a data subject within the meaning of Art. 4 No. 1 GDPR, you have the following rights with regard to the processing of your personal data in accordance with the GDPR. The legal text of the rights listed below can be found at
https://www.bfdi.bund.de/SharedDocs/Publikationen/Infobroschueren/INFO6.html.

Right to confirmation and information
Under the conditions of Article 15 GDPR, you have the right to request confirmation as to whether personal data relating to you are processed and to obtain, at any time and free of charge, information from the controller about the personal data relating to you stored and a copy of this information.

Right to correction
Under the conditions of Art. 16 GDPR, you have the right to demand the immediate correction of incorrect personal data concerning you. You also have the right, taking into account the purposes of the processing, to request the completion of incomplete personal data – also by means of a supplementary declaration.

Right to cancellation
Under the conditions of Art. 17 GDPR, you have the right to demand that the personal data concerning you be deleted immediately, provided that one of the reasons stated in Art. 17 GDPR applies and insofar as processing is not necessary.

Right to limitation of processing
Under the conditions of Art. 18 GDPR, you have the right to request the restriction of processing if one of the conditions specified in Art. 18 GDPR applies.

Right to data transferability
Under the conditions of Art. 20 GDPR, you have the right to receive the personal data concerning you that you have provided to us in a structured, current and machine-readable format, and you have the right to transmit this data to another person responsible without our interference, provided that the other conditions of Art. 20 GDPR are met.

Right to revoke consent
You have the right to revoke your consent to the processing of personal data given to us at any time with effect for the future. Please address the revocation to the contact data indicated above.

Right of objection
Under the conditions of Art. 21 GDPR, you have the right to object at any time to the processing of personal data concerning you. If the conditions for an effective objection are met, processing by us may no longer take place.

Right of appeal to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right of appeal to a supervisory authority, in particular in the Member State where you are staying, working or suspected of infringing, if you believe that the processing of personal data concerning you is contrary to the provisions of the GDPR.

10. Use of Cookies

Some services of this website use cookies to provide you with convenient online services with multiple features and to be able to verify your eligibility to use the services.

Cookies are text files that contain information to identify returning visitors only for the duration of their visit to the website. Cookies are stored on your computer’s hard drive; they do no damage.

The cookies of the website contain personal data. Cookies save you from having to enter data repeatedly; they facilitate the transmission of specific content and help fme identify which elements of the website seem to be particularly interesting to our visitors. This enables fme to tailor the contents of the website to your needs.

You have the option to disable the acceptance of cookies in the web browser. fme assumes no responsibility for the use of third-party cookies.

Cookies on this website:

Name of the Cookie: wordfence_verifiedHuman, wfvt_XXXXXXX

  • 1st party Cookie
  • Purpose: The cookie wfvt_(followed by an individual number) serves to analyse user behavior on our website in order to improve our services. The cookie wordfence_verifiedHuman serves the security of the website with the offered services.
  • Which data does the cookie contain? different values
  • Permanent cookie
  • How long will the persistent cookie be saved? 30 minutes, 24 hours

Name of the Cookie: cookie_notice_accepted

  • 1st party Cookie
  • Purpose: Serves to store the user’s confirmation regarding the cookie information
  • Which data does the cookie contain? different values
  • Permanent cookie
  • How long will the persistent cookie be saved? 7 days

Name of the Cookie: _ ga, _gid

  • 3rd party – google-analytics.com
  • Purpose: Serves to differentiate users
  • Which data does the cookie contain? different values
  • Permanent cookie
  • How long will the persistent cookie be saved? 2 years

Name of the Cookie: _ gid

  • 3rd party – google-analytics.com
  • Purpose: Serves to differentiate users
  • Which data does the cookie contain? different values
  • Permanent cookie
  • How long will the persistent cookie be saved? 24 hours

Name of the Cookie: _ gat

  • 3rd party – google-analytics.com
  • Purpose: Serves to throttle the request rate
  • Which data does the cookie contain? different values
  • Permanent cookie
  • How long will the persistent cookie be saved? 10 minutes
11. Google Analytics

This website uses functions of the web analysis service Google Analytics. Provider of the web analysis service is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses “cookies”. These are small text files that your web browser stores on your end device and enable an analysis of website usage. Information generated by cookies about your use of our website is transmitted to a Google server and stored there. As a rule, the servers are located in the USA.
Google Analytics cookies are set on the basis of Art. 6 para. 1 lit. f GDPR. As the operator of this website, we have a legitimate interest in analysing user behaviour in order to optimise our website and, where applicable, our advertising.
We use Google Analytics in conjunction with IP anonymization. It ensures that Google shortens your IP address within member states of the European Union or in other signatory states to the Agreement on the European Economic Area prior to transmission to the USA. There may be exceptional cases in which Google transmits the full IP address to a server in the USA and shortens it there. On our behalf, Google will use this information to evaluate your use of the website, to create reports on website activity and to provide us with other services relating to website and Internet use. The IP address transmitted by Google Analytics is not merged with other Google data.
The setting of cookies by your web browser is preventable. However, some functions of our website may be restricted by this. You may also opt-out of the collection of information about your use of the website, including your IP address and subsequent processing by Google. This is possible by downloading and installing the browser plugin available via the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Details on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.
To fully comply with legal data protection requirements, we have concluded an order processing agreement with Google.
Our website uses the “demographic features” function of Google Analytics. It can be used to create reports that contain information on the age, gender and interests of site visitors. This data comes from interest-related advertising by Google and from visitor data from third-party providers. It is not possible to assign the data to a specific person. You can deactivate this function at any time. You can do this through the ad settings in your Google Account or by generally prohibiting Google Analytics from collecting your information, as explained in the “Opt-out of data collection” section.
Alternatively, you can prevent collection by Google Analytics by setting an “opt-out cookie” by clicking here. If you delete the cookies in your browser, you must then click this link again.
You can find Google’s privacy policy at: https://policies.google.com/privacy/partners?hl=en

12. Google Tag Manager

This website uses the Google Tag Manager. This service helps to manage web page tags via a user interface. Google Tool Manager only implements tags. This means: no cookies are used, and no personal data is collected. The Google Tool Manager triggers other tags, which in turn may collect data. However, Google Tag Manager does not access this data. If a deactivation has been effected on the domain or cookie level, it will remain effective for all tracking tags as long as they are implemented by means of the Google Tag Manager.

13. Wordpress.com-Stats

This website uses WordPress Stats, a tool which provides statistics on visitor traffic and is operated by Automattic, Inc., 60 29th Street # 343, San Francisco, CA 94110-4929, USA, using the tracking technology of Quantcast Inc., 201 3rd St, Floor 2, San Francisco, CA 94103-3153, USA. WordPress.com-Stats uses so-called “cookies”, i.e. text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is stored on a server in the USA. The IP address is anonymized immediately after the processing of the data and prior to its storage. You can prevent the installation of cookies by means of a particular setting of your browser software; however, we would like to point out that in this case you may not be able to use all functions of this website in full. You can object to the collection and use of the data with effect for the future by clicking on the link “Click here to opt-out” to set an opt-out cookie in your browser: https://www.quantcast.com/opt-out/. If you delete all cookies on your computer, you must set the opt-out cookie again.

14. Disqus Comment System

This site uses DISQUS, an interactive commenting system that allows the user to comment on all web sites that use DISQUS as a commenting system with just one login. In addition, users can log in via existing accounts on Facebook (via Facebook Connect), Twitter, Yahoo and OpenID. You can also leave a comment without registering and log in (as a “guest”). The DISQUS technology is provided by company DISQUS, Inc., 301 Howard St, Floor 3, San Francisco, California-94105, USA. The collation of the data in question are subject to DISQUS’s terms of use and privacy policy, which can be found at: https://help.disqus.com/customer/portal/articles/466259-privacy-policy and https://help.disqus.com/customer/portal/articles/466260-terms-of-service. If you sign in via your Facebook, Twitter, Yahoo or OpenID account, these providers may also collect, store and use data. Details can be found in the privacy policy of the respective providers.

DISQUS will provide fme with the users’ e-mail addresses and the IP addresses, which are used with a comment. fme will only use such information for the purpose of contacting you in connection with your use of DISQUS, for example, in case of queries regarding your user comments. We will, of course, not disclose any of such data to any third party.

fme reserves the right to delete inappropriate comments or comment spam.

15. Use of LeadLab (wiredminds GmbH)

We use products of wiredminds GmbH (www.wiredminds.de) for marketing and optimization purposes. These products collect and process your personal data and use it to create usage profiles under a pseudonym. These usage profiles are fully anonymized where possible and appropriate. We and wiredminds employ cookies and/or Web beacons (also known as tracking pixels) on this website. We transfer the data we collect about you, which may also include personal data, to wiredminds or wiredminds gathers this data directly. wiredminds is entitled to use information that you leave behind by visiting our Web sites to create anonymized usage profiles. The data collected shall not be used to personally identify visitors to this website without the express permission of the party affected and shall not be merged with personal data about the bearer of the pseudonym. Any IP addresses recorded are anonymized immediately by deleting the last number block. Permission to collect and store data in the future may be revoked at any time.

16. Social Plug-ins

This website has integrated social media / social sharing features. However, fme has decided to use the Shariff script to protect website users.

fme does not collect any personal data by means of social plugins or subject to the fact that a user uses a social plugin. In order to prevent data from being transmitted to service providers in the USA without your knowledge, fme uses the so-called Shariff solution, which ensures that no personal data is passed on to the providers of the individual social plugins when you merely visit this website. Only if you click on one of the social plugins, data may be transmitted to the service provider and stored there.

More information about the Shariff solution can be found on the site of the provider of the service, i.e. Heise Medien GmbH & Co. KG: http://m.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html

17. Newsletter

Within the scope of your registration for an e-mail newsletter, fme needs your name and your e-mail address to which the newsletter is to be sent. Any further information is voluntary and will be used to address you personally and to personalise the newsletter as well as to clarify any queries regarding your e-mail address.

If you register for the newsletter on this website, fme will use the data you have entered exclusively for this purpose or to inform you of the relevant circumstances regarding this service or its registration. fme will use the newsletter software of CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede, Germany.
A valid e-mail address is required to receive the newsletter. The IP address you use to subscribe to the newsletter and the date on which you subscribe to the newsletter are also stored. This data serves fme as proof of misuse if an external e-mail address is registered for the newsletter. In addition, to ensure that an e-mail address is not misused by third parties on fme’s mailing list, fme works according to the “double opt-in” procedure. Within the framework of this procedure, the order of the newsletter, the sending of the confirmation e-mail and the receipt of the registration confirmation are recorded.
You have the possibility at any time to revoke your consent to the storage of the data, your e-mail address and their use for the newsletter dispatch with effect for the future. To cancel your subscription, fme will provide you with a link in each newsletter. You also have the option of notifying us in writing of your wish to withdraw from the above-mentioned contact options.

18. Legal basis of the processing

Insofar as we collect and process special categories of personal data within the meaning of Art. 9 GDPR from you, such as e.g. health data, religious affiliation, etc., this is done on the basis of your consent, if applicable, pursuant to Art. 6 para. 1 lit. a GDPR. The processing of your personal data is also based on your consent if you decide to subscribe to a newsletter from us. We process personal data which are necessary for the establishment, execution or processing of the contract on the legal basis of Art. 6 para. 1 lit. b GDPR. Insofar as we use external service providers in the context of order data processing, the processing is carried out on the legal basis of Art. 28 GDPR.
The processing of your personal data in the context of web analysis is carried out on the legal basis of Art. 6 Para. f GDPR, whereby the legitimate interest lies in the fact that we want to constantly adapt and improve our website to the needs of the users. At the same time, user-friendly use of the website is to be made possible.

19. Storage time

With regard to the storage period, we delete personal data as soon as it is no longer required for the fulfilment of the original purpose and there are no longer any legal retention periods. The legal retention periods are ultimately the criterion for the final duration of the storage of personal data. If there are retention periods, processing is restricted by blocking the data. After expiry of this period, the corresponding data is routinely deleted.

20. Data Security and Safety

We protect our website by technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. In particular, your personal data is transmitted in encrypted form. We use the SSL/TLS (Secure Sockets Layer/ Transport Layer Security) coding system. Our security measures are continuously improved in line with technological developments.
However, no electronic communication is completely secure. This means that all data and information that you voluntarily provide to fme may be obtained from third parties by way of illegal data collection. fme cannot assume any responsibility or liability for the disclosure of information due to errors and/or unauthorised access during data transmission by third parties.

21. References and Links

When accessing web pages referred to in this website, you may again be asked to provide information such as your name, address, e-mail address, browser properties, etc. This Data Protection and Privacy Statement does not govern and cover the collection, transfer or handling of personal data by third parties.

Third-party service providers may have different and separate terms in dealing with the collection, processing and use of personal data. We therefore advise you to check the respective provider’s terms and practice in handling data before you enter personal data on a third-party website.

22. Changes of the Data Protection and Privacy Statement

If fme makes any changes to its business object and purpose and/or to the currently defined technical and organizational measures, this Data Protection and Privacy Statement will be updated. fme reserves the right to change and update this Data Protection and Privacy Statement at any time whenever it seems apt and/or necessary, accounting for the currently applicable data protection and privacy laws. Any changes will be published here. Therefore we recommend that you regularly review this Data Protection and Privacy Statement.

The status of this data protection declaration is May 2018.

23. Data Protection and Privacy Officer

If you have questions regarding data protection and privacy, please contact our data protection and privacy officer.

Mein-Datenschutzbeauftragter.de

Mr. Philipp Herold
Rudolf-Diesel-Straße 10
23617 Stockelsdorf (Germany)

E-mail: philipp.herold(at)hub24.de