Reference Video
Jim Rei, Head of Collaboration and Document Management Services at a privately held international pharmaceutical company describes how fme US help them to support their global OpenText Documentum platform on a global scale.

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Customer Reference OpenText Documentum Support

»We are extremely happy with the support and maintenance of our Documentum applications through the utilization of nearshore resources provided by fme AG. The German-speaking support team in Romania assures very good response times and works very effectively. Our costs for maintenance and support have significantly decreased through the integration of fme‘s nearshore team.«
(Klaus Preitschopf, Project Manager)

    Application Management Services for OpenText Documentum
    Put us in charge of your OpenText Documentum support and maintenance. Benefit from our expertise in service and lower the costs for your platform operations.

    Service for OpenText Documentum

    …put us in charge!
    The costs for maintenance and operation of OpenText Documentum applications often represent a significant proportion of the available IT budget. Instead of devoting time to necessary IT innovations, in-house staff or external consultants are occupied with support tasks. Specialists with the right qualifications are rare and often disproportionately expensive, particularly for smaller Documentum installations.

    The outsourcing of support and maintenance for your applications improves the quality of your services and allows you to maintain firm control over the costs for ongoing operations. Take advantage of our expertise combined with cost-effective nearshore services to reduce your operating costs to a sustainable level.

    Benefit from our Near- und Offshore capacities. Together with our colleagues from the USA, Romania and India we are offering you a global support and OpenText Documentum maintenance support. We support you reliably on seven days a week, around the clock (24*7)

    fme offers global platform support for OpenText Documentum applications