BASF: Efficient Management of Sales Processes With an OpenText Documentum D2 Solution
BASF SE‘s Sales and Contracting units are responsible for handling internal and external sales of technical equipment and engineering services. The customer enquiries, quotations, internal calculations, contracts and numerous correspondences that have been created have mostly been filed in paper form so far. Working together on these documents was cumbersome. The aim of the units was to replace the existing sales and contracting processes with paperless procedures and to simplify management of sales transactions.