International Manufacturer of Commercial Vehicles: Decommissioning an IT Asset Management Application

Challenge

One of the leading international manufacturers of commercial vehicles used an internal application to manage and track the lifecycle of their hardware assets, such as cell phones, printers, and desktop PCs. The application documented the entire lifecycle from acquisition, operation and maintenance, refurbishing, and redistribution to dismantling.

As part of their innovation and move to the cloud strategy the client introduced a new asset management system, but still needed to refer to the original application to access older data that was not part of the migration to the new system. However, this very specific and not frequent use case was in no reasonable relation to the ongoing maintenance costs for the old system and led to the adverse situation of having to pay for two systems instead of reducing costs.