May 16, 2019 | by Eva Koeppe | 0 Comments

Please help yourself - How Self-Service BI can lead to new insights

Recently at the client: a KPI dashboard is to be set up. We are currently conducting an initial discussion, presenting existing solutions and the software. A dialogue develops, first about technical content, then about the functions of the software, which very often leads to a question: “We can make changes ourselves and create graphics, can’t we?” Hmmmmm. Yes and no. Moreover, very important: “In any case we have to be able to load data from Excel, is that possible?” Yes… theoretically, yes. Then comes the next classic: “Besides, the processes in the IT department take too long, we can’t wait weeks for new KPIs to be visualized.”

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